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SHIPPING & RETURNS

Shipping Policy

Order Processing:

We are excited to fulfill your order with love and care. Our standard handling time is 3-5 business days. During peak seasons or promotions, processing times may be slightly longer. We appreciate your patience.

Shipping Methods:

We offer FREE shipping on all orders within the United States. For our international customers, shipping rates may vary depending on the destination. All orders are shipped via reputable carriers to ensure timely and secure delivery.

 

Shipping Times:

For domestic orders, you can expect your package to arrive within 7-10 business days after the processing time. International shipping times may vary, ranging from 10-20 business days. Please note that these are estimated delivery times and may be subject to unexpected delays due to customs or other factors beyond our control.

 

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email with tracking details. You can use the provided tracking number to follow your package's journey until it reaches your doorstep.

 

Returns and Exchanges:

 

Eligibility:

We want you to be completely satisfied with your purchase from Spiritual Eye Vibes. If for any reason you are not happy with your order, you may return or exchange eligible items within 30 days of delivery.

Return Criteria:

To be eligible for a return or exchange, the item must be unused, in its original condition, and in the original packaging. Please note that personalized or custom-made items may not be eligible for return or exchange unless they arrive damaged or defective.

 

Return Process: To initiate a return or exchange, please contact our customer support team at spiritualeyevibes@gmail.com with your order details and reason for the return. Our team will guide you through the process and provide you with a return shipping label if applicable.

Refund or Exchange:

Once we receive and inspect the returned item, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method, and exchanges will be shipped promptly.

Return Shipping Costs:

For returns due to personal preference or change of mind, the customer will be responsible for return shipping costs. If the return is due to an error on our part or a defective item, we will cover the return shipping fees.

Please note that all shipping and handling fees are non-refundable.

If you have any questions or need further assistance regarding shipping or returns, please don't hesitate to reach out to our friendly customer support team. We are here to help and ensure that your shopping experience with us is enjoyable and hassle-free. Thank you for choosing Spiritual Eye Vibes!

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